Who we are
We are Taragaon Regency Hotels Ltd. Our official website address is: https://www.taragaon.com. This privacy policy outlines how we collect, use, and protect your personal information when you use our website.
Information We Collect
We collect information to provide better services to all our users. We collect information in the following ways:
a) Information You Provide to Us:
Contact Forms: When you contact us through forms on our site, we may collect your name, email address, phone number, and the content of your message to respond to your inquiries.
Information We Collect Automatically:
Cookies: Our site uses cookies to enhance your experience. A cookie is a small file placed on your device. You can find detailed information in the “Cookies” section below.
Analytics Data: We use third-party analytics services like Google Analytics to understand how visitors use our website. This includes collecting data such as your IP address, browser type, pages visited, and time spent on our site. This information is aggregated and anonymized to help us improve our website and services.
How We Use Your Information
We use the information we collect for various purposes, including:
To maintain the security of our website and prevent fraud or spam.
To respond to your questions and provide customer support.
To improve and optimize our website’s performance and user experience.
To send you marketing communications, such as newsletters or promotional offers, only if you have explicitly consented to receive them.
Cookies
Analytics & Performance Cookies: These are used to collect information about traffic to our website and how users use the site.
Who we share your data with
We do not sell your personal data. Your information is shared only in limited circumstances:
Service Providers: We may share data with our analytics providers (e.g., Google) who process this data on our behalf.
Legal Requirements: We may disclose your information if required to do so by law.
How long we retain your data
We retain information submitted through our contact form for a reasonable period to address your inquiry but do not use this information for marketing purposes. Analytics data is retained according to the policies of our analytics provider.
What rights you have over your data
You have the right to request access to any personal data we hold about you that you have provided to us via our contact form. You can also request that we erase this data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.